FAQ

FAQ

01 What methods of payment do you take?

We accept credit cards , Paypal, Visa，Mastercard，Maestro，American Express，JCB，银联，Diners Club，Apple Pay，Google Pay

02 Do you offer warranty? What is your return and exchange policy?

We are able to offer warranty on certain products. Please click here to see our Warranty and return/exchange policy.

03 An item I want is "Out of Stock", how can I order it?

For out-of-stock items, we typically re-stock within 2-4 weeks, depending on production. If you have any questions about a specific product, please contact us.

support@40max-airsoft.com

04 I have a problem with my product - what do I do?

Please provide your order number and we will help you apply for after-sales service.
Contact me:support@40max-airsoft.com

Or click “Contact” at the bottom right corner of the website to contact us.

05 Do you offer free shipping?

We now have free shipping over $98, under $19 we charge $7.99/$9.99 shipping, some countries or regions require $12.99 shipping.

06 What happens if my package arrived damaged?

Please provide your order number and we will help you apply for after-sales service.

Contact me:support@40max-airsoft.com

Or click “Contact” at the bottom right corner of the website to contact us.